Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on created items, we do continue to work with you until your smile is real.
When will I get my order?
We will work quickly to ship your kit as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured locally in a dental lab. We carefully select our certified denture techs to ensure our products are of the highest quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
**Upon returning your kit you will pay for additional shipping that is non-negotiable.
**If impressions received are not usable, we will send another kit, and yes each time you ship back kit/impressions you will pay additional shipping.
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